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iCloud allegedly locked out a user over her last name – Engadget

Apple’s iCloud has effectively locked out a user after her last name reportedly led to app crashes.

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iCloud has had the occasional service issue, but its latest problem appears to be highly… specific. Actor and author Rachel True claims iCloud has effectively locked her out of her account due to the way her last name was written. Reportedly, her Mac thought lower-case “true” was a Boolean (true or false) flag, leading the iCloud software on the computer to seize up. The problem has persisted for over six months, she said.
True said she’d spent hours talking to customer service, and that Apple…

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